Earoel Kennedy

Senior Director, Customer Outcomes, Asia, ServiceNow


EAROEL KENNEDY leads ServiceNow Customer Outcomes teams, delivering Enterprise Business Transformation, Future of Workforce Transformation and Business Value Realization, aspects.

A successful and driven business professional with over 20 years of experience and a proven 7 year of track record in ASEAN, she is dedicated to working with clients to digitally transform their businesses.

Earoel has a diverse knowledge from various market units in North America, Latin America, Europe and Asia Pacific.  She has vast industry expertise in the FSI, retail, logistics distribution and telecommunications space. She is also a design thinker.

Earoel holds a Bachelor of Science in Communications from Ohio University, USA and Master of Arts in Business Leadership from Trinity Western University, Canada. She is currently based out of Singapore.